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document Service Improvement Plan   --  First step of the CoL Member Disciplinary Policy
document Service Concerns Contract   --  Second step of the CoL Member Disciplinary Policy
PDF CoL Annual Impact Report   --  This infographic outlines the impact of City of Lakes AmeriCorps program over the 2017-2018 program year.
PDF CoL Hiring Process   --  There are four steps to the CoL Hiring Process. Step 1, do your research on AmeriCorps service and the CoL program. Step 2, apply online at Step 3, Attend an online or in-person group interview. Step 4, Go thru the site placement process and complete the AmeriCorps background check.
PDF which-role_2.pdf   --  CoL offers two roles for members. One is a full-time Academic Coach who primarily provides support to middle school English Learners during the school day. The other is a part-time Youth Worker, who primarily plans and leads after school enrichment classes.